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Leadership Development

Weeks 2 – 6 + Supplemental  ·  6 Modules

Week 2

Management Basics & Best Practices

Core management principles and modern best practices

Week 3

Manager Interview & New Hire Orientation

Structured interviewing and comprehensive onboarding

Week 4

Feedback & Difficult Conversations

Effective feedback delivery and challenging discussions

Week 5

How to Conduct Effective Performance Reviews

Preparation, execution, and follow-up best practices

Week 6

HR Fundamentals for Leaders

FLSA, LOA/WC/ADA, harassment prevention, and documentation

Supplemental

Leave of Absence for Managers

FMLA eligibility, leave types, certification, benefits & reinstatement

EC · Phase 1 · Months 1–3

Core Communication Foundations  ·  EC1–EC3

Phase 1 Module 1

EC1: Communication Foundations, DISC & Active Listening

Communication styles, trust, psychological safety, listening vs. reacting

Phase 1 Module 2

EC2: Difficult Conversations & Meeting Facilitation

DISC styles, flex-style communication, dominant voices, meeting balance

Phase 1 Module 3

EC3: Performance Management: SMART Goals & Continuous Feedback

80/20 listening rule, open vs. closed questions, SBI model, L1 certification

EC · Phase 2 · Months 4–6

Difficult Conversations & Facilitation  ·  EC4–EC6

Phase 2 Module 4

EC4: Performance Reviews, PIPs & Legal Compliance

PODC framework, conflict resolution, change communication, silence vs. speaking

Phase 2 Module 5

EC5: Strategic Leadership, Harassment Duty & ER Investigations

Agenda design, dominant voices, parking lots, team norms

Phase 2 Module 6

EC6: Harassment Response, Confidentiality & Retaliation

Duty to Act, reporting protocol, confidentiality vs secrecy

EC · Phase 3 · Months 7–9

Performance Management & Coaching  ·  EC7–EC9

Phase 3 Module 7

EC7: Coaching Conversations & Developing Performers

SBI model, skill vs. will, coaching framework, documentation

Phase 3 Module 8

EC8: SMART Goals, Calibration & Documentation

Goal-setting, calibration, documentation discipline, halo/recency bias

Phase 3 Module 9

EC9: Performance Reviews & PIPs in Practice

Review structure, PIP delivery, HR approval, weekly check-ins

EC · Phase 4 · Months 10–12

Advanced Leadership & Strategic HR  ·  EC10–EC12

Phase 4 Module 10

EC10: Legal Compliance: ADA, FMLA & the HR Partnership

Title VII, ADA, FMLA, protected classes, routing matrix

Phase 4 Module 11

EC11: ER Investigations, Change & Succession Planning

ER intake, retaliation prevention, change management, succession

Phase 4 Module 12

EC12: Strategic HR & Data-Driven Leadership

Workforce planning, team metrics, talent export, L4 certification

From Peer to Leader

The Four Keys: Accept · Bound · Communicate · Act  ·  3 Modules

Module 1 · Accept

Accept Your New Role

The case for change, value of transition & Key 01 — own your hats, reintroduce yourself

Module 2 · Bound + Communicate

Boundaries & Communication

Key 02 Bound, Key 03 Communicate, the Leadership Effectiveness Model & 7+6 toolkit

Module 3 · Act

Take Action & Lead

Key 04 Act — sphere of influence, empower & develop, pitfalls & the transition plan

Own Your Time

Plan · Prioritize · Focus · Finish  ·  2 Modules

Module 1 · Plan + Prioritize + Focus

Foundations, Frameworks & Focus

The case for change, the Four Moves, the Eisenhower Matrix, 80/20, time blocking, Pomodoro & batching

Module 2 · Focus + Finish

The 3-3-3 Method, Habits & Leading the Team’s Time

The 3-3-3 method, daily habits that compound, the manager’s playbook, pitfalls & the mutual time commitment

Preventing Sexual Harassment

CA Managers & Supervisors  ·  3 Modules

Module 1 · Legal Framework

The Law, Liability & Who Is Protected

Legal requirements, who is liable, the supervisor definition, the two forms & protected characteristics

Module 2 · Closer Analysis

Quid Pro Quo, Hostile Environment & Defenses

Quid pro quo rules, severe-or-pervasive, the three HWE varieties & the limits of employer defenses

Module 3 · Prevention & Response

Other Harassment, Prevention & Abusive Conduct

Other protected-characteristic harassment, the prevention duty, investigations, bystander & abusive conduct

Program Totals

5
LD Modules
56 slides · 75 Qs
12
EC Modules
108 slides · 145 Qs
3
P2L Modules
21 slides · 45 Qs
2
OYT Modules
12 slides · 30 Qs
3
SHP Modules
28 slides · 41 Qs
25
Total Modules
225 slides · 336 Qs
4
Cert Levels
L1 → L2 → L3 → L4

All modules now have scenario-based training exercises. View Scenarios →